Privacy Policy
Your privacy matters to us. Learn how Wraithbytes collects, uses, and protects your personal information.
Privacy Overview
At Wraithbytes, we are committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
This policy applies to all users of the Wraithbytes API and website worldwide, including users in the European Union and other regions with specific data protection regulations.
Information We Collect
We collect the following types of information:
Account Information Email Address — Required for account creation and communication Name — Used to personalize your account and correspondence
Technical Information IP Addresses — Logged for security, fraud prevention, and service optimization User Agents — Browser and device information for compatibility and debugging
Usage Information Scrape History & Logs — Records of API requests, including URLs scraped and timestamps Service Usage Data — How you interact with our API and dashboard
Payment Information Payment processing is handled securely by Stripe. We do not store your credit card details on our servers. Stripe may collect and process payment data in accordance with their privacy policy.
Analytics We use Google Analytics to understand how users interact with our website. This may include anonymized browsing behavior, page views, and referral sources.
How We Use Your Data
We use the information we collect for the following purposes:
Service Delivery Processing and fulfilling your API requests Managing your account and providing customer support Generating usage reports and billing
Security & Protection Detecting and preventing fraud, abuse, and unauthorized access Protecting the security and integrity of our services Enforcing our Terms of Service
Service Improvement Analyzing usage patterns to improve our API and infrastructure Developing new features and optimizations Troubleshooting technical issues
Communication Sending transactional emails (account updates, billing, support) Marketing communications about new features and offers (with your consent)
You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or updating your preferences in your account dashboard.
Data Sharing
We do not sell your personal data. Period.
We only share your information in limited circumstances:
Payment Processing We share necessary billing information with Stripe to process payments securely. Stripe handles your payment data according to PCI-DSS compliance standards.
Legal Requirements We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We do not share your data with cloud providers, advertisers, or other third parties for their own purposes.
Your Rights
You have the following rights regarding your personal data:
Access You can request a copy of all personal data we hold about you.
Correction You can update or correct your account information at any time through your dashboard.
Deletion You can request complete deletion of your account and associated data. Some data may be retained as required by law or for legitimate business purposes (e.g., fraud prevention).
Export You can request an export of your data in a portable format.
Opt-Out You can opt out of marketing communications at any time.
Restrict Processing You can request that we limit how we process your data in certain circumstances.
To exercise any of these rights, you can: Use the account management tools in your dashboard Contact us at support@wraithbytes.com
We will respond to all requests within 30 days.
International Data Transfers
Wraithbytes operates globally and may transfer your data to servers located in different countries. We ensure that all data transfers comply with applicable data protection laws.
For EU Users (GDPR) If you are located in the European Union, your data may be transferred outside the EU. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.
Data Retention Account Data — Retained until you request deletion Scrape Logs — Retained for 3 months, then automatically deleted Billing Records — Retained as required by law (typically 7 years)
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
Data Security
We implement industry-standard security measures to protect your data:
Encryption — All data is encrypted in transit using TLS/SSL Secure Infrastructure — Our systems are hosted on secure, enterprise-grade infrastructure Access Controls — Strict internal access controls limit who can access your data Monitoring — Continuous monitoring for security threats and anomalies
While we take every reasonable precaution, no system is 100% secure. If you become aware of any security issues, please contact us immediately at support@wraithbytes.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
When we make significant changes, we will: Update the "Effective Date" at the top of this page Notify you via email if the changes materially affect your rights Post a notice on our website
We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: support@wraithbytes.com
For data protection inquiries, please include "Privacy" in your subject line.
We aim to respond to all inquiries within 2 business days.
Questions about your privacy?
If you have any questions or concerns about how we handle your data, we're here to help.
Contact Support